0 ArticleGeneral terms and conditions (GTC)
Handschuh-Express.de
December 2016
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Gereral terms and conditions, date: 12/2016
Handschuh-Express.de
Wilhelm Sträwe
Springemarkt 1
45894 Gelsenkirchen
§ 1 affiliate, scope
1. Contractor under the following terms and conditions is Handschuh-Express, Wilhelm Sträwe, Springemarkt 1, 45894 Gelsenkirchen, Germany, and the customer. In contacts you can find more information about the communication data.
2. All goods and services provided by Handschuh-Express based solely on the basis of the following general terms and conditions in force at the time of the order.
3. We disagree with other regulations. Other regulations shall be effective only if they have been agreed. All communication relating to the contract takes place in german language.
§ 2 contract formation
1. The online offering of Handschuh-Express.de represents a non-binding invitation for the customer to order products from Handschuh-Express.de.
2. By order of the desired products by completing and submitting the online form on the internet (by e-mail, by fax, by telephone or by post) the customer submits a binding offer to conclude a purchase contract. Your order is binding once we have received it. Customer represents to be legally competent when he places the order. Handschuh-Express is not obliged to accept the offer of the customer. The acknowledgment of the order is not an acceptance of the offer.
3. Should the order confirmation or other legally binding declaration of Handschuh-Express include clerical or printing mistakes or should the prices be wrong is Handschuh-Express entitled to challenge the statement. Any payments will be refunded immediately in this case.
4. Within a period of seven calendar days Handschuh-Express is entitled to accept this offer by sending an order confirmation or delivery of the goods ordered. The order confirmation shall be sent by e-mail or by fax. After the deadline the offer is rejected.
§ 3 costs
1. All prices are inclusive of legal value added tax and plus the cost of packing and shipping at time of order.
2. For packing and shipping the delivery cost will be charged separately. The amount of packaging-, shipping- and insurance costs are under "delivery charges" in the Info Center summarized.
§ 4 payment terms / reservation of the right to rescind
1. Payments will be made in prepayment, bank transfer, PayPal or by invoice. Handschuh-Express reserves in the payment method "invoice" after the result of a credit check to exclude this payment, not to accept the offer or withdrawal from the contract if the purchase price claim is at risk.
2. The invoice payment also applies to companies or public institutions. For this purpose, a written order on company form is necessary. The order must always be sent by fax or e-mail to Handschuh-Express.
3. Purchase orders are always to be paid immediately. All payments are net, without cashback and without any other deductions.
4. The amount on the invoice must be paid in full to Handschuh-Express, regardless of the payment
§ 5 withdrawal right (withdrawal policy)
You have the right to cancel this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the date on which you have taken possession of the goods.
To exercise your right of withdrawal you must inform us
Handschuh-Express.de
Springemarkt 1
45894 Gelsenkirchen
info@handschuh-express.de
Fax: 0209 / 3864050
by means of a clear statement (for example with a letter, fax or email) of your decision to withdraw from this contract.
For this you can use the attached model - withdrawal form, which is not mandatory.
In order to observe the withdrawal period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
Consequences of withdrawal
If you withdraw from this contract, we will repay all payments we have received from you, including delivery costs (expect for the additional costs arising from the fact that you have chosen a different method of delivery). This is done without delay and within 14 days from the date on which the notice of withdrawal is received us. For this repayment, we use the same method of payment that you used in the original transaction (except as otherwise agreed). We do not charge any fees for repayment. We have the right to refuse reimbursement until we have received the goods or until you have demonstrated that you have returned the goods. You have to return the goods without delay within 14 days to us. You take the direct cost of returning the goods. You only have to pay for any deterioration of the goods if the deterioration is due to an unnecessary test of texture, characteristics and functionality of the goods.
model - withdrawal form
(If you want to cancel the contract, please fill out this form and send it back)
- to: Handschuh-Express.de, Springemarkt 1, 45894 Gelsenkirchen
- I / we (*) revoke the concluded contract for the purchase of the following goods (*) / provision of the following services (*)
- appointed on (*) / received on (*)
- name of the consumer(s)
- address of the consumer(s)
- Signature of the consumer(s) (with message on paper)
- date
_______________
(*) Strike out if not appropriate!
§ 6 delivery conditions
1. Delivery is from stock to the delivery address given by the customer.
2. If the customer chooses prepayment, the goods will be reserved at the acceptance of the contract for the customer, but sent only after the money amount to the account of Handschuh-Express. We ask that to take into consideration and pay the advance on time.
3. If the customer chooses prepayment and the amount of money is not credited to our account within seven days, Handschuh-Express can withdraw from the contract. If the contract remains valid, the delivery times will change. The new delivery date due to the fact when the money is received by Handschuh-Express.
4. The availability of the goods and their dispatch time arising from the electronic catalog. Every delivery is subject to the condition that Handschuh-Express itself is supplied on time and properly; the following paragraphs shall apply.
5. Deliveries will be made as long as stocks last. If the ordered product the customer is not available despite the timely disposition, Handschuh-Express will offer the customer instead of the ordered product an equivalent quality and price product. The customer is under no obligation to accept these goods or Handschuh-Express resign from the contract. This Handschuh-Express will inform the customer immediately about the unavailability. In case of withdrawal already done payments will be promptly refunded.
6. If Handschuh-Express gets delayed in delivery or a delivery is impossible, and this is not based on intent or negligence, the liability for damages is excluded. Further claims of the customer are reserved.
7. If delivery is delayed due to reasons that Handschuh-Express does not in debt (act of nature, fault of third parties, etc.), then the deadline will be extended. The customer will be informed immediately. Should the reasons for the delay is longer than four weeks after the contract is signed, each party may withdraw from the contract.
8. Delivery will be made for a payment of packing- and delivery charges (§ 3 Abs. 2), the exact amount is awarded separately for each delivery.
9. If the customer has an incorrect delivery address specified, so that a delivery of the parcel service is not possible, Handschuh-Express.de is entitled to invoice the customer the cost of the address correction and the delivery of the package.
§ 7 transport damage
If products and goods delivered with obvious transport damage, the customer will be asked to complain immediately at the supplier and to contact Handschuh-Express. The customer helps to enforce the claims of Handschuh-Express to carriers and transport companies. If the customer miss to reclaim the goods or to contact Handschuh-Express, it has no consequences for the customer and his rights, in particular warranty rights.
§ 8 title retention
1. Until full payment the goods ordered are the property of Handschuh-Express.
2. A resale, rental, pledge, transfer, chattel mortgage, processing, other disposal or transformation without express consent of Handschuh-Express is not allowed before transfer of ownership.
§ 9 warranty
1. The claims of the customer against Handschuh-Express aimed at defects on the statutory provisions within the statutory deadlines. The statutory warranty period is currently two years.
2. Damage evoked by improper or contractual measures taken by the customer during installation, connection, operation or storage, cause no claim against Handschuh-Express. The inappropriate handling and contravention of contract determined in accordance with the manufacturer's specifications.
3. If the customer is an entrepreneur and is the ordered service for his commercial enterprise, so his claims for defects expiry of one year from receipt of goods.